[INTERVIEW] Journey Enhancements with Extra Rewards

Right now we’re that includes Jennifer Johnson from Extra Rewards, who will share with us some journey enhancement options. Thanks for taking the time to reply our questions Jennifer and searching ahead to what you’re engaged on too! 

1) Please inform us who you’re and what your position is with Extra Rewards?

I’m Jennifer Johnson, Loyalty Director for Extra Rewards and I’m accountable for driving buyer expertise and integrating the enterprise throughout all loyalty capabilities. I’ve beforehand labored in a variety of loyalty, partnership and advertising roles in organizations in Canada and the U.Okay. akin to London Medicine, Tesco, Ford Retail and Information UK with particular experience in creating partnerships, loyalty and digital transformation in complicated companies.

2) What’s Extra Rewards about?

Extra Rewards is considered one of Western Canada’s favorite loyalty packages. Hundreds of thousands of members accumulate factors on their on a regular basis grocery spend at greater than 250 shops together with Save-On-Meals, PriceSmart Meals, Purchase-Low Meals, Nesters Market, High quality Meals, and City Fare, in addition to at tons of of companion areas, akin to Panago Pizza, Jim Pattison Auto Group, Speedy Glass, and extra. Our members redeem their factors for rewards akin to free journey, groceries, reward playing cards, and extra. It’s our manner of claiming thanks for buying with us!

3) Appears like there have been some current enhancements to Extra Rewards Journey, Powered by Expedia. How is it completely different from earlier than?

Extra Rewards just lately launched the brand new and improved “Extra Rewards Journey, Powered by Expedia” platform, which unlocks a much bigger world of journey for Extra Rewards cardholders. This new partnership means clients can entry Expedia Group’s in depth breadth and depth of journey stock. And the brand new end-to-end Extra Rewards platform makes it simpler than ever to ebook. Utilizing the brand new Extra Rewards Journey, Powered by Expedia platform, cardholders have the selection of paying for journey by means of factors redemption or on-line cost. Members can redeem any variety of factors they select in direction of a journey reserving and even earn one level for each further greenback spent by means of the platform — that means this partnership not solely unlocks simple journey redemption but additionally a brand new, thrilling method to earn Extra Rewards factors.

4) What else can we sit up for?

We’re all the time in search of methods to make the Extra Rewards program much more rewarding for our members. Throughout the final 12 months, now we have expanded our in-store redemption choices with the introduction of “Pay with Factors” and launched the brand new partnership with Expedia. Nevertheless it doesn’t cease there. Our short-term roadmap contains much more methods so as to add worth, personalization, and ease to enhance our members’ expertise. Keep tuned for full particulars, however protected to say we’re very enthusiastic about our upcoming plans and members can count on extra huge issues to come back quickly!

5) Any closing ideas?

As Pointshogger demonstrates, there may be a lot alternative accessible as of late, particularly on the subject of loyalty. We’re actually grateful to our clients for participating with our program and are working exhausting to make this system even simpler and higher for them! Being thought of considered one of Western Canada’s favorite loyalty packages shouldn’t be one thing we take calmly. We’re proud to assist our members lower your expenses and make their {dollars} go additional.

To assist our members get much more worth from this system, we are going to proceed to develop the numerous methods to earn and redeem factors, akin to by means of our digital provides platform, My Affords, and our expansive companion community.

In case your readers wish to keep updated on all the purpose suggestions and incomes alternatives with Extra Rewards, I like to recommend signing up for our weekly e-newsletter and following us on social media.